Support

Serial number tracking software to trace your most valuable products

Gain total product traceability with the Unleashed serial number tracker system. Take the stress out of compliance, product recalls, returns, and warranties with comprehensive audit trails.

Try our inventory serial number tracking software free today.

Serial number tracking software

Inventory serial number tracking software that simplifies product traceability

Unleashed’s built-in inventory serial number tracker makes it easy to trace products back to their origin, so you can keep producing and selling products without stressing about where they came from.

Instantly identify product locations and origins

Inventory serial number tracking gives you full visibility across all your product lines. Find any product in seconds to save time, money, and effort.

Optimise the returns and warranties process

Trace individual items through the entire product lifecycle to speed up returns management and provide customers with a superior warranty process.

Meet regulatory compliance standards

Ensure excellent quality control and account for every inventory item. The Unleashed serial number tracker helps you easily meet regulatory standards.

What is Serial Number Tracking?

Serial Number Tracking is a system which enables you to track any product, item or component in your inventory — from inception right through to sale. Using a unique identification number, it gives you indispensable visibility of where your products have been, so you can rest easy knowing inventory traceability is taken care of.

  • Know where your products are

Track any product with just a few clicks. Our cloud-based solution means you can locate any individual product within your business, at any time, from anywhere. You can do away with manual cross-referencing and error-prone spreadsheet.

  • Simple set up

When creating or editing a product in Unleashed, you will have the option to add a serial number. It will then always be assigned to that particular product for complete traceability.

Speed up returns and warranties

Reliably manage returns and warranties through accurate records.

  • Accelerated Warning and Recall Processes

Quickly and easily identify the lifecycle of your product to ensure you are meeting compliance and warranty requirements in your industry.

Boost inventory accuracy

Introduce an extra level of accuracy by recording unique identification numbers for products. Unleashed understands all universal formats — use the standards that work for you.

  • Straightforward reporting

Easily report on products by warehouse, availability, product code and more. Gain an in-depth insight into your stock by assigning unique serial numbers.

  • Document serial numbers at sale

Choose which serial numbers to assign to products at the point of sale, in ship notes or on sales invoices.

Trusted by 1000s of companies worldwide

Try Unleashed free for 14 days. No credit card required.

Meet compliance requirements

For quality and compliance purposes, use the serial number enquiry tool to demonstrate complete accountability for your products.

Identify where each product in your inventory came from, what was used to build it, and who your suppliers were for individual parts.

Reliable customer support you can count on

#1 IN CUSTOMER SUPPORT

We have the highest rated customer support in the industry with email, phone and live chat options to suit every business.

  • Onboarding support that works for you and your team
  • Webinars, guided learning and comprehensive help files
  • Local teams in your timezone
Unleashed software customer support

Serial number tracking software FAQs

Contact us today if you have more questions about how serial number tracking could work for your business.

What is serial number tracking software?

Serial number tracking software is a cloud-based system that helps you trace raw materials, parts, and products through the product lifecycle. It helps businesses meet compliance and quality regulations while improving inventory accuracy and workflow efficiency.

Is serial number tracking free?

The serial number tracking system in Unleashed comes included with every plan, meaning you’ll have total traceability of all your parts and products no matter your subscription model. All plans are available with a free trial for first-time users.

Can I change serial numbers if they were incorrectly entered?

You cannot edit a serial number, but you can remove any product with an incorrect serial number and add it again correctly.

Can I recall products?

Although you cannot execute a product recall directly, you can use our Serial Number & Batch Tracking Enquiry Reports to gather all the information you require so that you can make contact with the affected customers. Depending on the circumstances, you can then produce credits to issue refunds, or make stock adjustments if sending out replacements.

Can I track serial numbers during the manufacturing process?

Yes, this can be done by using the product master record, where you can select the option to serialise or batch track the product. You can serialise both the component product as well as the assembled product. When tracking by serial number, the serial number for each product needs to be entered in assembly.

Can I include the serial numbers on invoices?

Yes, you can. Unleashed automatically displays serial numbers on sales invoices.

Get set up quickly with free serial number tracking software tutorials

Try Unleashed free for 14 days. No credit card required.