We all need it, love it, indulge in it. Food is a basic requirement of life, but with clever marketing, it can become a coveted pleasure. The secret to successful food marketing campaigns lies in having a good understanding of the foundations of food marketing and using food manufacturing software.
The basics of food marketing
Build a strong brand
Firstly it’s important to create a strategy, which should consider overarching business goals, the brand’s central ‘narrative’, who the audiences are, ways to reach them, and a tactical plan. The strategy should also have success metrics, with short and long-term goals. It may also be helpful to analyse the competitors, map where your product sits relative to them, and how your brand will fit into this landscape. As Jasmine Bina writes, the key to a successful brand strategy is to then lead with the story, creating an emotional connection with the consumer that elevates the product far beyond its basic offering. And the process, as Bina notes, feels like “an excavation. You dig and dig and dig until you arrive at what the core of the company is about, and then suddenly, a market path is revealed.“ The next steps - the tactics - will depend on this market path. Each element of the food marketing will be informed by the questions answered through the development of the strategy. But there are some broad-brush ideas that have been tried and tested over decades, particularly those in the digital space and pop-ups in supermarkets and the like.Social media
The rise of social media has created a natural home for food marketing amplification, with its emphasis on the visual, while the explosion of food apps and software also provides an opportunity for marketing smarts. As such, food marketing plans should generally include a strategy to push content through social media channels, likely through image-focused outlets such as Instagram or Facebook. As we explore further down, social media such as this also allows for high engagement, conversations with the consumer, and direct sales.Loyalty programs
Loyalty programmes are also a proven way to successfully market food, with apps offering bonuses after a certain number of products are bought, for example, proving a popular strategy. In the same vein, apps which partner food with consumers - delivery providers, for example - can also be a useful tactic to consider.Trade shows
More traditional ways of food marketing, such as through trade shows or tasters in supermarkets, are also frequent and successful tactics for food marketers. In-store sampling has long been a favourite tactic for food marketing, with dramatic increases in sales if it is done well. The ability to engage directly with customers creates goodwill and a personal connection, leading to the possibility of an immediate and easy sale. While COVID-19 has caused some strain in this marketing tactic, its popularity is expected to return once the pandemic is under control. The same is expected for trade shows, which have also suffered as a result of the pandemic but are expected to return and remain a successful way to market food.
Food attracts the most eyes on Instagram — are you missing out?
Digital marketing for the food industry
Food and beverages are kings of the digital realm, with the rise of visual-based channels such as Instagram and Facebook providing a natural home for mouthwatering, sales-prompting images. Instagram found that food and drink is the most popular topic for users, with 39% of UK users declaring themselves ‘aficionados’ of the industry, and more following the topic than music, travel or fashion. There are nearly four billion users on social media and internet users spend 144 minutes each day browsing social media and using apps to message each other. As such, it is an essential ingredient of any food marketing plan.Create great content
Consider the content carefully, including the use of images, video, words, filters and the like. Ensure the content meets the brand positioning, which has ideally been developed through the broader brand strategy.Choose channels carefully
Each social media platform has subtle differences so pick wisely. While Facebook remains a behemoth of social, it is now an old hand in the industry, which means its audiences tend to skew older. Younger audiences have been flocking to new sites, such as TikTok, which is popular among teenagers. It is important to consider exactly who you are trying to reach, and where they may be, before deciding where and how to place your content. Does your brand appeal to a youthful audience? Or older? Or both?Decide how much to spend
Part of the decision-making will also include spend. While brands can run very successful channels through social media without advertising, investing some funds will significantly grow reach. Generally, boosting content with some expenditure will dramatically increase audience engagement and lead to an uptick in sales or leads. It also allows for specific targeting of audience types, regions and interests. When considering expenditure, assess the ideal ‘cost per click’ you want, and test spending against that. In digital, ‘test and refine’ is a key concept to maximise the return on investment.Leverage your fan base
User-generated content (UGC) is also a valuable tool for driving reach, brand awareness and value. UGC can be created in several ways, with savvy marketers considering the ‘visual’ element of their products and how ‘Instagrammable’ it may be. If a product looks appealing or has unusual visual elements, consumers are often tempted to photograph it and post on social. UGC can also be created in other ways, such as a marketing campaign with a specific hashtag or goal for users to participate in. Again, this sort of content is a win for the marketer, creating as it does a buzz around the product at a relatively low cost. Endorsement from the consumer also carries a certain authenticity that can be hard to replicate with paid-for content.
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