B2B Store Customer Showcase
Get inspired by how our customers achieve eCommerce success using the Unleashed B2B Store.
B2B Store success in numbers
Here’s how businesses using the Unleashed B2B Store perform.
+24.7%
B2B Store users receive 24.7%
more orders each month on average
than non-users.
+20.3%
B2B Store users generate 20.3%
more sales revenue on average
than non-users.
What customers say about the B2B Store
24.9% Increase in Sales Revenue
Goodman Brothers
The Story
Goodman Bros is a UK-based wholesaler specialising in jewellery, jewellery accessories, and care products.
Finding that product information changed quickly, they looked for a solution that would give their customers access to up-to-date stock on hand and pricing – and let them shop anytime.
The Solution
Co-director Philip says the B2B Store solves both issues – and they’ve also found it’s a great platform for cross-promotion of new products.
Philip says another bonus is that it’s been easy to set up – and his customers have commented it’s seamless and easy to use.
The Outcome
- 11+ hours saved each month in order processing
- 24.9% increase in average sales order value
- 14.9% increase in total sales revenue
20+ Hours Saved Each Month
Bean 14
The Story
Based in the Channel Islands, Bean 14 is a wholesaler specialising in coffee, barista kit and other hospitality equipment.
Bean 14 has faced challenges due to its location, as well as the usual challenges many wholesalers face, such as managing stock levels, supply chain logistics, and accurate order processing.
The Solution
Kris, Bean 14’s Sales Director, says the B2B Store has been invaluable in addressing these issues:
“Instead of spending significant time daily translating phone or email orders, our customers using B2B allows for much faster, more accurate processing of their orders and provides oversight as to our stock levels.
“Customers can order from our complete portfolio with no restrictions, and we can manage the supply chain logistics on a routine re-order cycle with minimal effort.”
The Outcome
- 20+ hours saved each month in admin
- 0 extra staff needed to accommodate growth
- 0 restrictions on customer self-service
56.6% Increase in Average Order Value
Magnum Bikes
The Story
US-based Magnum Bikes, a maker and distributor of electric bikes, were looking for way to optimise their B2B customers’ experience through the sales process and beyond.
So they built a tech stack of best-in-breed software to cater to their specific needs – and for B2B, they chose the B2B Store.
The Solution
Joshua, Magnum’s B2B Director, says: “Customers can self-serve with product availability in a very clean, neat, easy fashion that everyone’s used to by now, and order online.”
Not only that, but Joshua says the Store’s become a hub for customer information and a vital platform for promotions: “The very first thing the customer sees when they sign in is whatever we want it to be.”
The Outcome
- 15–25 hours of admin saved per month
- 59% increase in total sales revenue
- 56.6% increase in average order value
10.9% Increase in Sales Revenue
Hop and Vine
The Story
Hop and Vine, a well-established beer and wine wholesaler in New Zealand, were facing issues common to many wholesalers – like hours wasted on manual data input.
But they also wanted a way to cater to hospitality clients whose hours were different from their own.
The Solution
Alesha, Sales Support at Hop and Vine, says customers self-serving saves them hours each month they then put back into developing their store.
By viewing their store online, Alesha says customers are exposed to a greater range of products so they purchase more than they usually would, and even more time is saved by customers being able to see the status of their orders online.
Most crucially for a wholesaler supplying the hospitality sector, the B2B allows their customers to shop at any time.
The Outcome
- 5+ hours saved per month in order processing
- 10.9% increase in total sales revenue
- 5.5% increase in average order value
Enhance your customers’ purchasing experience the easy way
From catalogues to POS, our customers use the Unleashed B2B Store in a variety of innovative ways.
All your customer information in one place
“Customers have everything they need here – spec sheets, warranty or service information. We have a one-stop shop in dealer support.”
Joshua, Magnum Bikes
Live information at your customers’ fingertips
“Things change quickly, and B2B is the most up-to-date place to see products, stock on hand, pricing, and newness.” -
Phil, Goodman Bros
Complete control for your customers
“The B2B Store provides our customers with complete control and more value from us as their wholesaler.”
Kris, Bean 14
Maximised sales with the B2B Store + your sales team
“We use the B2B as an order pad, and orders go onto account. We still like sales account managers to review orders and maximise them.”
Phil, Goodman Bros
Totally streamlined trade business
“Moving to the B2B Store as a trade-only business saved us immeasurably; create the product in Unleashed once, and customers see specific pricing and product details.”
Kris, Bean 14
The power of B2B and D2C combined
“We have Shopify plugged into our website – that’s for D2C, while all our B2B wholesale business runs through Unleashed, the majority of it through the B2B portal.”
Joshua, Magnum Bikes